COVID-19 Resources

Navigating COVID-19 Containment Together

These are challenging times for businesses across the globe. The good news is companies are getting creative by taking an agile approach to meeting their strategic goals while caring for the people who help them get work done.

We’ve built an evolving repository of FAQs and insights – ranging from industry trends, mobility planning, and supply chain strategies, to business continuity as it relates to recruitment and talent market opportunities – all designed to help your company overcome this worldwide emergency.

If you’re a current customer who needs further guidance or a company seeking support, please reach out. We’re in this together, and we’re here to help you, your business, and your people thrive.

Page last updated on May 22 at 5:59 p.m. EDT

Return to the Workplace

As companies prepare their people and their facilities for the eventual return to the workplace, there’s much we can learn from essential businesses already tackling these issues, as well as parts of the world that have progressed further through the pandemic. There may not be a magical playbook for instituting a return to the workplace strategy, but this article series shares best practices ranging from getting physical spaces ready to maintain social distancing and sanitation practices, to preparing people and policies about temperature checks, working parents, any continuance of remote working, traveling, and everything in between.


Bringing Workers Back: Who, When, & How New

Plans to reenter the workplace should balance the need to mitigate economic impacts on employers and workers against the risks of coronavirus’ resurgence.

Man cleaning in a building

Facility Cleaning: Maintaining a Safe and Healthy Workplace New

Before welcoming workers back to your facility, consider how changes in how you clean and disinfect the space can limit the spread of COVID-19 and alleviate workers’ anxieties about returning.

Social distancing image

Physical Space Modifications: Adjust the Workplace to Make Work Safe New

Consider how changes to your company’s physical space could enable social distancing, reduce health risks, and promote safe workplaces.

Labor Market Reports

Man writing at laptop

Canada: Jobs Losses are Significant, But Nearly All Layoffs are Temporary Updated

As AGS continues to monitor the changing market landscape to help businesses make data-informed strategic decisions, we’re pleased to share an updated report, offering insights and analysis into how industries and regions across Canada continue to respond to the pandemic. While job losses are substantial, 97% of those who were laid off are on temporary layoff, meaning employers plan to bring workers back.

Marketing Insights

US: April Jobs Report Shows Major Impacts With a Silver Lining New

Despite big job losses due to COVID-19, all indicators still point to the fact that most companies view this situation as temporary. In this updated report, our analysts share data-driven insights on what you need to know about local labor market impacts, implications for sourcing, views on requisition data as a leading indicator, new workforce strategies to consider, feedback from AGS staffing suppliers, plus an expert POV on ways to solve persistent talent issues based on COVID-19 impacts.

People analyzing a report

Singapore: The Time to Adopt New Recruitment Strategies is Now

While Singapore was a country with early control of the pandemic, confirmed cases are rising, which is impacting business continuity. Read our latest in a series of labor market reports to understand pre-pandemic conditions juxtaposed against the current job market, what the government is doing to help employers and workers, and what businesses should be thinking about as they consider adjustments to their workforce strategy.


UK: Despite Uncertainty, Job Retention Scheme Helps Keep Workers Employed

Although government schemes will help more workers avoid unemployment, we expect further job losses before business confidence returns. Read our report for data-driven insight into the range of skill sets being impacted, as well predictions for UK market talent availability and hiring intentions going forward.

AGS Insights and Delivery


US – Federal Aid Delivers Opportunity for the Staffing Industry

To date, Congress has enacted three pieces of relief legislation to address the COVID-19 pandemic, driving four main areas of opportunity for the staffing industry.

Woman smiling

Three Talent Engagement Technologies for a Virtual, Changed World

Learn how companies are finding ways to take the sting out of isolation, especially when engaging with new talent.

Woman working from home

Strategic Supplier Insights into Working from Home

A recent survey finds all suppliers are highly motivated to keep workers engaged, and many are willing to provide them with laptops as a part of that effort

Typing on a laptop

Three Guides to Contingent Workforce Business Continuity

Navigate through the key scenarios and decisions your organization will face to ensure business continuity of your contingent workforce, with guides for North America, EMEA, and APAC

Doctor and patient

Assessing Levels of Risk When Contractors Become Sick

Guidance on how to handle diagnosed COVID-19 cases with FAQs about sick pay and remote work

Person typing on a laptop

Government Support – Singapore & Hong Kong New

Wage support for employers is now available through two programs in Singapore and Hong Kong to help enterprises retain local employees.

Woman with calculator

Furloughs/Job Retention Scheme – UK

Employers of furloughed contract workers can now seek up to 80% of monthly wage costs and other fees through the UK’s Coronavirus Job Retention Scheme to pay such workers. Learn about which workers are eligible, considerations for clients, any contract changes that may be required, and how self-employed workers may also benefit.

Man with suitecase

Immigration & Travel Restrictions – APAC

Companies and contract workers face delays that could slow the contract worker’s start date during the onboarding process. Read the latest guidance, accompanied by online resources.



Woman working from home

Work From Home (WFH) Arrangements – APAC 

As more people are working remotely, it brings up several questions about how best to support this adjusted way of working and align with local government guidance.

Man handing over passport

Immigration – US Only

As a result of the pandemic, employers face changing conditions that obligate them to handle H1-B employees certain ways when furloughs, layoffs, or hour reductions occur, while simultaneously contending with processing delays in documentation and onboarding that could slow a lawfully employed noncitizen’s start date, as well as actions that temporarily halt certain immigrant visa applications all together.


Temperature Checks – US Only

As companies work to manage workforce and workplace safety, temperature checks of workers and facilities visitors, now permissible by the EEOC, can help. But this raises questions around who can do it and how. We have answers.

Doctor writing on a document

Sick Workers & Related Pay Issues

Read answers to questions around when workers are symptomatic or test positive for COVID-19.


The Stafford Act and Qualified Disaster Relief Payments – US Only

Since COVID-19 was declared a national emergency, employers can now take advantage of an Internal Revenue Code that allows them to make tax-free payments or reimbursements to help workers cope with the pandemic.

Woman on laptop

Workplace and Workforce – Canada

New programs, resources, and insight can help businesses in Canada address COVID-19-related workplace and workforce challenges.


Man on cellphone

Right to Work Verification and Wet Signatures – EMEA

With the help of technology, candidates can provide the relevant documents needed to clear pre-employment vetting to enable timely starts.

Test result form

Drug Testing – US Only

Gain insight on temporary drug testing screening waivers for companies to maintain business continuity with onboarding their contingent labor workforce in a timely way.

Woman at laptop with papers

Expense Reimbursements – US Only

Individuals new to remote work may incur costs that could be reimbursable. Here, we discuss typical office and childcare expenses.

Warehouse worker

Essential Workers Documentation – US Only

Get answers to what essential workers may need in order to document their need to be physically present on a work site.

Woman on a laptop

Layoffs & Furloughs – US Only

Many companies are re-evaluating their financial positions and their current and short-term needs for contingent labor. These FAQs address some of their options to move forward.

Man looking at papers

Employment Eligibility Verification (Form I-9)

Learn which employers can review documents for Employment Eligibility Verification (Form I-9) remotely and check back for insight on drug testing screening.

Woman working remotely

Remote Work

As more people begin to work remotely, it brings up several questions around how to best enable this shift.


People in a meeting

Workplace Preparedness

When the unexpected happens, companies need to have a plan in place, so they’re ready to respond to emerging needs. 

Government Updates

India – Nationwide Lockdown Extended Through May 31 New

While the government has allowed considerable relaxations, it has extended the ongoing, nationwide lockdown until May 31 (May 21, 2020).

Australia – States Urged to Open Borders to Tourists

As Qantas prepares for the easing of travel restrictions, Tourism Minister Simon Birmingham is urging state and territory governments to open borders to domestic holiday-makers when safe (May 19, 2020).

Europe – EU to Propose 1 Trillion Euro Recovery Grants and Loans

The European Commission will present a pandemic recovery plan next week that will exceed 1 trillion euros and provide a mix of grants and loans (May 19, 2020).

India – States Announce Revised Guidelines Following Lockdown Extension

After the government announced plans to extend the lockdown through the end of May, several states issued new guidelines, including the opening of public transport and markets (May 19, 2020).

Hong Kong – Plans in Motion to Boost Coronavirus Testing to Detect More Silent Carriers

Public hospitals and laboratories will expand their daily testing capacity by more than half within months (May 18, 2020).

Hong Kong – Construction Workers Get Subsidies

About $1.2 billion in subsidies has been disbursed to 160,000 construction workers under the second round of the Anti-Epidemic Fund, totaling more than $1.7 billion in subsidies that have been paid out to date (May 18, 2020).

India – Final Economic Package Details Released

Finance Minister Nirmala Sitharaman released the last component of a five-part economic package, including several reforms, and fiscal and liquidity measures (May 17, 2020).

US – Feds OK Remote I-9 Document Review for Another 30 Days

Initially set to expire May 19, the remote review of documents associated with Employment Eligibility Verification (Form I-9) is now permissible for an additional 30 days (May 14, 2020).

US – Officials Release Coronavirus Reopening Guidance

The Centers for Disease Control and Prevention posted six one-page decision tool documents for businesses, schools, and other organizations to use as they assess reopening plans (May 14, 2020).

India – Prime Minister Modi Announces Special Economic Package

India’s nationwide lockdown is scheduled to stay in place until May 17, and details about the next phase are expected soon based on recommendations by the states (May 14, 2020).

Business News We’re Watching

US – Facebook to Shift Permanently Toward More Remote Work After Coronavirus New

While acknowledging the need for new tools and techniques to manage policy shifts, Facebook’s CEO expects half of its employees to work remotely in the next five to 10 years (May 21, 2020).

Australia – ASX Jumps on Hope for Moderna’s Coronavirus Vaccine, Dow Jones Surges 912 Points

Australian shares are expected to surge as investors bet on a coronavirus vaccine coming sooner rather than later (May 19, 2020).

Europe – Coronavirus: How the Lockdown is Being Lifted Across Europe

Across Europe, lockdown measures are being lifted in phases, with businesses reopening and many children back in school (May 19, 2020).

Singapore – Exports Grow 9.7% in April, Bolstered by Pharmaceutical and Food Shipments

Defying market consensus for a contraction, non-oil domestic exports unexpectedly rose about 10% year-on-year in April, after shipments were bolstered by a surge in demand for pharmaceuticals and processed food (May 18, 2020).

UK – Government on Target to Recruit 18,000 Contact Tracers by Next Week

The government has said it is on course to recruit 18,000 contact tracers next week to help reduce virus transmission by identifying and alerting those who may have been exposed (May 15, 2020).

India – Back to Work India Inc. Equips Itself with COVID-19 Apps

As some of India’s largest companies bring workers back to the workplace, they are enlisting in-house apps for people to input self-assessed health information before entering (May 14, 2020).

Singapore – Local Firms Team Up to Distribute 100,000 Care Packs to Vulnerable Households

In a demonstration of community comradery, companies including Ninja Van and Night Owl Cinematics joined forces to deliver care packages to those in need (May 12, 2020).

US – Majority of Facebook, Google Employees to Work From Home Through End of 2020

While a majority of Google and Facebook staff who can work from home will be able to do so through year’s end, the companies will begin providing access to some offices in June and July (May 12, 2020).

US – Twitter Announces Employees Will be Allowed to Work From Home “Forever”

The company says those who want to return to the workplace will not likely do so until at least September and reopening will be “careful” (May 12, 2020).

US – Walmart, Sam’s Club to Give Hourly Employees Cash Bonuses Worth $390 Million in June

Hourly employees will receive another round of cash bonuses in recognition of their efforts during the pandemic (May 12, 2020).



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Contact Us

If you have an urgent issue that needs a response, contact your program leader or reach us at one of the addresses below. When emailing, please be sure to include the client name, where applicable.

North America

MSP Response Team

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General Inquiries

If your business is struggling to navigate how the COVID-19 pandemic is impacting contingent and permanent staffing, please reach out. We are committed to sharing what we know and guiding you as you evaluate your options.

This site contains general information only, and AGS is not rendering legal advice. Before making any decision or taking any action that may affect your business, you should consult qualified legal counsel. AGS shall not be responsible for any loss whatsoever sustained by any person or company who relies on this update. Inclusion of any hyperlink or explanatory notes/summary do not imply any endorsement, investigation, verification, or monitoring by AGS of any information in any hyperlinked site.